Award Categories based on Sectors
• Banking and finance
• Health and wellness
• Human Resource and development
• Education
• Insurance
• Investment and Pensions
• Law
• Government and Government Agencies
• Manufacturing
• Logistics and Supplies
• Real Estate Development / Construction
• Sales and Marketing / Advertising / Communications
• Technology and Innovation
• Mining and Natural resources
• Agriculture and Agro processing
• Food /Catering and Beverage
• Energy/Oil and Gas
• Theatre and Arts
• Fashion
• Architecture / Design / Decor
• Hospitality
• Safety and security
• Transport / Automotive
• Community Development
• Philanthropy and Non Profit
• Sports
• Aviation
• Consultancy and Professional services
• Family business
• Media (Digital and Social)
• Event Management / Planning
• Shipping and Maritime
• Journalism (Radio / TV / Newspaper)
• Printing / Press and Publishing
• Music & Entertainment
• Telecom and Mobile / Software Development
• Social enterprise and Community Development
• Beauty and Lifestyle
• Authorship and Creative Writing
• Travel and Tourism
CRITERIA FOR NATIONAL CUSTOMER CHOICE AWARDS
This awards will cover five important criteria and as such recognise companies through the lens of the Customer. The public / customer’s previews will take 100%.
The criteria include:
Competitiveness: This criterion focuses on a company or country that produces a good or service of equal value at a lower price or in a more desirable fashion. These conditions allow the productive entity to generate more sales or superior margins compared to its market rivals
Communication: This criterion deals with how a company deals with customers, vendors, or anything that impacts your brand. This involves using right tools and effective ways of dealing with customers
Creativity: This criterion deals with how a company thinks creatively and outside of the box, to come up with unique and innovative solutions to obstacles they encounter. Also the eagerness to solve problems to lead to new ways to accomplish tasks and more efficiently run business.
Customer Loyalty: This criterion looks at the consistent positive emotional experience, physical attribute-based satisfaction and perceived value of an experience, which includes the product or services in the lens of customers/client.
Competence: This criterion deals with the skills of delivering service as well as the product of the company .A company product should be able to meet the needs of the customer as communicated as well as durability.
